Tuesday, February 23, 2010

Your Company Logo in your JangoMail Surveys

JangoMail now has support for adding your company logo to surveys that you create through our website using the Surveys tab. Adding your logo to your surveys is a great idea, not only because it makes it clear who is conducting the survey, but it also builds on your branding by putting your image in front of your survey participants once more.

Adding your logo is accomplished in three simple steps:




  1. While logged in, click on the Company Logo selection on the Settings tab
  2. Input the URL of your company logo from your website (or wherever your logo image is hosted)
  3. Click the Update Company Logo button

After your company logo setting has been updated, that logo will automatically appear at the top of any survey pages you create in the Surveys section of JangoMail.

Below is a screenshot with a sample survey put together to demonstrate the new feature.


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Tuesday, November 24, 2009

Test Out Our New Survey Tool

We just launched the first ever Silverlight-based Survey Design Tool. You can now design and publish email survey invites through the JangoMail interface and view your survey results for each individual participant.

Set Up Instructions
1. The Survey feature is part of our new no-frames interface. Because both are in beta, you must set your system to use the no-frames interface. Click on Switch to No-Frames in the upper right-hand corner.




2. Click on the new Surveys tab. If you don't have Microsoft's Silverlight Platform installed, you will be prompted to install it at this time. Survey recipients see the survey on a regular webpage and will not need to download Silverlight.


3. Click the Create a New Survey button to get started. Then choose the Blank survey option.
4. To create a new question, click in the box under Create a new item.


Edit the question and answer points by deleting the text that is currently there and typing in your own.

To use a pre-defined set of answers, click the down arrow next to your answer set.

To add space for short text answers and comment sections, click on the down arrow in the box under Create a new item. Then click on the type of answer you would like.


5. When you are done creating your survey, click the Save button.
6. To make the survey available for people to respond, you must publish it. Click on the Publish tab and then click Publish Survey. Here you will get a link that you can send to people to fill out your survey.
7. Set your survey to end by navigating to the Close tab and entering in when the survey should close. You can choose to end it immediately, on a certain date, or after a given number of responses.

Send the Survey
1. To send out your survey, go to the Send Email tab and begin creating an email as you normally would.
2. On the Send Email page, you will see a new link for adding a Survey Link. Click on that link and find the link for the Survey that you would like to add.



3. Copy and paste the link into your email.

4. Send your email as you normally would and wait for results to come in.

View Results
View Recipient-Level Results by clicking on My Surveys in the Surveys section. Click on the Results button next to the survey that you would like to view results for.


We will soon add results in our Reporting and Analytics section as well.

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