Features

Full Features of Our Email Service

Below is a table highlighting most of JangoMail's powerful and useful features. Additionally, new features and email services are always on their way. Finally, the JangoMail In Progress Blog tracks system enhancements and changes.
Print out our Features Summary for reference.

Table of Contents

1. Composing Email
2. Sending Email
3. Database Connectivity
4. Reporting and Analytics
5. Email Deliverability
6. Email Address List Management
7. Reply Management
8. Features for Agencies / Account Management
9. Custom Features and Solutions (Examples)

- Database Connectivity

- Reporting and Analytics

  • Track opened vs. unopened messages, location of opens, IP address, and which email client was used.
  • Track click throughs of web links in your messages
  • Track all web site activity resulting from an email campaign using JangoMail Activity Tracking
  • Geo Tracking
    View your Open/Click/Web Page View data visually as an overlay on top of Google Maps. Drill down to the county level in the United States.
  • Google Analytics
    Track all web site activity resulting from an email campaign using JangoMail's integration with Google Analytics
  • SMTP Logs
    View SMTP log files of communication between JangoMail email server and recipient email server, on a per recipient basis
  • Click Tracking Overlay
    View click tracking data as a visual overlay on top of an HTML or text email campaign
  • AJAX
    AJAX based Reporting allows you to watch campaign statistics update without refreshing browser
  • Historical Tracking by Recipient
    View historical tracking activity on a per-recipient basis
  • Time-based Reports
    Time-based Reporting allows you to monitor activity by day, hour, and minute intervals
  • IP/Browser
    IP Address and Browser Tracking allow you to monitor what organizations and what email clients/browsers are being used by recipients
  • Track bounce backs and unsubscribes from your mailings
  • Track who's forwarding your emails and to whom

- Email Deliverability

  • DomainKeys
    Manage your own DomainKeys/DKIM records via our web interface
  • SenderID/SPF
    Setup SPF/SenderID to allow JangoMail to send email on behalf of your domain
  • Habeas SafeList
    JangoMail shared sending IP addresses on Habeas SafeList
  • Feedback Loops
    JangoMail participates in Feedback Loops (FBLs) with AOL, Hotmail, Yahoo Mail, Comcast, Juno/Netzero, and others
  • Monitoring
    24 hour monitoring of the JangoMail network by experienced email server administrators
  • MTA/SMTP Server
    Custom built Windows based MTA (Mail Transfer Agent), called JMSS (JangoMail SMTP Service) allows granular control over all aspects of delivery infrastructure, and rapid adoption of industry standards
  • SMTP Distribution
    Distributed SMTP infrastructure allows access to unlimited IP ranges
  • Sender Score Certified
    Clients following strict practices can send email through Return Path's Sender Score Certified (SSC) program
  • Domain Routing
    Complex domain/sender routing rules allow granular control of how each client's email is delivered
  • Dedicated Servers
    Dedicated SMTP Sending Servers and IP Addresses available upon request
  • Smart Hosts
    Send email messages through your own organization's SMTP server while harnessing JangoMail's power
  • Associations
    JangoMail is a member of email trade associations ESPC (Email Sender and Provider Coalition) and MAAWG (Messaging Anti Abuse Working Group)

- Reply Management

  • Unsubscribes and bounces are processed and handled automatically.
  • Email Bouncebacks
    Option to have bouncebacks emailed to From Address as a normal person-to-person bounceback notification message
  • A recipient's request to change his email address handled automatically.
  • Incoming valid user replies automatically forwarded to an email address of your choice.
  • Send Challenge-Response replies to a specified user for handling.
  • Incoming messages with viruses automatically deleted.
  • If pulling from web database, JangoMail can write to your database as unsubscribes and bounces come in.

- Custom Features and Solutions (Examples)

  • New Feature Requests
    New feature requests can be implemented and pushed to production within mere days
  • Dedicated Processing
    Dedicated processing threads available for clients with extremely time sensitive email campaigns
  • Custom Programming
    Custom scripting to move data in/out of account or transfer email addresses between lists
  • Reporting Automation
    Custom scripting for reporting automation
  • Transactional
    Custom scripting available for custom Email Group modifications

- Composing Email

  • Personalize email campaigns, with logic statements to change content on your rules
  • Target your email campaigns by segmenting lists based on criteria you define and recipients' past behavior.
  • Social Media Sharing
    Instantly add social sharing buttons to your email. Share via Twitter, Facebook, Google and MySpace.
  • Choice of 2 different browser-based HTML Editors built right into Send Email page
  • Headers
    Customize all email message headers, including the Reply-To address, SMTP MAIL-FROM, Content Transfer Encoding, and Character Set
  • Foreign Languages
    Send foreign language emails in any major characters set, including Unicode (UTF-8)
  • Embedded Images
    Have the full content of images embedded in HTML email campaigns, so that recipients see images instantly instead of having to download them.
  • Personalize email campaigns, including the Subject/Message/From Address/From Display Name/Reply-To Address values based on custom mail-merge fields
  • SMS
    Specify an 160 character SMS message for SMS email gateway domains
  • Templates
    Use JangoMail built-in templates, choose from 101 professionally designed email templates, FTP template files, or compose your own message from scratch
  • HTML Chunks
    Define "chunks" of HTML that can be inserted with a single click
  • Embedded URLs
    Set your email content to dynamically pull from a given URL
  • CAN-SPAM
    Add a personalized CAN-SPAM footer with a single click in the Enhanced HTML Editor, or have your account set to always include a CAN-SPAM footer
  • Attach up to 20 files per email campaign. Also, send personalized attachments by FTPing files
  • Send HTML and plain text messages together
  • Use a @jangomail.com From Address or use your organization's branded From Email Address

- Sending Email

  • Set triggers to send automated followup emails after a recipient opens, clicks, or lands on a particular web page
  • Transactional
    Send single-recipient transactional emails with full DKIM signing and tracking, with immediate delivery over SMTP relay
  • SMTP Relay with Tracking
    Send single recipient email via relay.jangosmtp.net and get open tracking, click tracking, logging, and DKIM signing
  • Interact with JangoMail over the web or by using any standard email software, like Outlook
  • Test the content of your message using built-in Spam Assassin content scoring
  • Send email now, schedule it to go later, or create a recurring broadcast.
  • Suppression
    Filter out recipients of a past email campaign or members of a Group
  • Email Client Rendering
    See how your email campaign renders in major email clients, like Outlook, Thunderbird, GMail, Yahoo Mail, and others
  • Quality Control
    Define list of recipients that will receive a copy of every single sent email campaign
  • Throttling
    Throttle your large email campaigns to go out at a designated rate per hour or per day
  • Discussion Server
    Use JangoMail as a discussion server, allowing recipients of a campaign to respond to the entire email list.
  • CC/BCC
    Specify a CC/BCC address to receive a copy of every single individual personalized email message

- Email Address List Management

  • JangoMail can add a form to your web site to allow your visitors to subscribe.
  • Customize form fields and allow your recipients to modify their own profiles
  • Create Auto-Responders for your Groups that send emails automatically a designated time after a new subscriber signs up.
  • Turn on confirmation to validate addresses opting-in to your list
  • Adding a member to your group is as easy as forwarding an email from the member.
  • Auto-scrubber can turn invalid addresses into valid ones and remove duplicates.
  • All report data is exportable to spreadsheet (Excel) format
  • Suppression Groups
    Use any email list (Group) as a send-to Group or as a suppression Group
  • Define unlimited number of fields in each group.
  • Store as many groups with as many email addresses as you like
  • Search
    Search any or all email lists (Groups) at once using an email address, field value, including wildcard values
  • FTP
    Option to FTP email data file to client.jangomail.com, for automatic Email Group creation
  • Large Text Fields
    Within email lists (Groups), create "large" text fields capable of storing megabytes of data, such as poems or large paragraphs of text. Use these fields for personalization.

- Features for Agencies / Account Management

  • Client Sub-Accounts
    Create client sub-accounts underneath a master umbrella account
  • Multiple Logins
    Create multiple logins for a single account
  • Reporting-Only Logins
    Create reporting-only logins for a single account
  • Private Label
    Create a 100% domain-branded private label solution that re-brands JangoMail as your own application
  • List/Group Sharing
    Share Email Groups across client sub-accounts.
  • Unsubscribe/Bounce Sharing
    Share unsubscribe/bounce lists across sub-accounts
  • Locked Templates
    Lock content in campaigns for client sub-accounts, so that end users can only edit certain areas of email campaigns.
  • FTP
    All JangoMail accounts come with an FTP account (FTP to client.jangomail.com) to upload images, file attachments, list data files for importing, and other files to your account