One of the most frequent questions posed to our sales team from potential customers is, "What makes you better than [insert competitor here]?" In addition to providing the standard features of most e-mail service companies, like open tracking, click tracking, HTML/plain text messaging, personalization, unsubscribe/bounce management, data import/export capabilities, e-mail list hygiene capabilities, and a double opt-in option, JangoMail provides a truckload of extra special unique features and offerings that most of our competitors just haven't been able to match. 

1. 24 hour support

24 hour emergency support is available to all customers via http://www.jangomail911.com

2. 100% branding control of your e-mails

Your e-mails are from you, not us, so you will never see a "Powered by JangoMail" footer or tagline appended to the bottom of your e-mails.  You are in full control of the look and feel of your e-mails.  You can even control where CAN-SPAM requirements like an unsubscribe link and your postal address go, so that even these elements can be fully integrated into your e-mail's design.  Additionally, you can even brand the tracking domain (the domain used for open tracking and click tracking) so that our domains don't appear anywhere within the body of your e-mails.

3. The most advanced HTML editor we could find

To help you compose HTML e-mails, JangoMail includes a powerful browser-based HTML editor that supports such advanced HTML capabilities as Cascading Style Sheets (CSS), real-time spell checking, a Microsoft Word document cleaner, and one-click buttons to insert CAN-SPAM compliant footers, unsubscribe links, and forward-to-friend links [learn more here].

4. The most advanced personalization capabilities possible

Basic personalization allows you to substitute field names for values.  For example, if you have your subscribers' First Names, you have each e-mail you send begin with "Dear [First Name]" where each recipient will see his or her first name [learn more here].  More advanced personalization allows you to define custom content for each recipient based on their profile.  Using the VBScript language, you can insert IF-THEN statements in the body of your e-mail to say, send a tennis promotion to your tennis customers and a basketball promotion to your basketball customers, and a generic store promotion to everybody else.  In fact, you can use the entire VBScript language to script your e-mails for the most one-to-one personalization with your customers possible [learn more here].  Additionally, you can send to just those recipients that have exhibited a certain behavior in the past.  Want to send to only those members of your list that clicked a certain link in last week's e-mail?  No problem.  And lastly, you can program your e-mails to pull in content in real-time from your web site [learn more here].

5. Specify all properties of your e-mail message, down to the header level details

Along with typing in a subject, message body, and defining who your e-mail will be going to, you can also set these properties of your e-mail message:

· Request Return Receipt
· Priority of Message (Low, Medium, High)
· Line Length for Wrapping
· Content Transfer Encoding
· Character Set (including all ISO formats)
· A custom reply-to address
· Up to 20 file attachments

6. Foreign language capabilities

JangoMail fully supports foreign language and double-byte character sets, allowing you to send both plain text and HTML e-mails in virtually any foreign language.  Here is a list of supported character sets in JangoMail:

US-ASCII, ISO-8859-1, ISO-8859-2, ISO-8859-3, ISO-8859-4, ISO-8859-5, ISO-8859-6, ISO-8859-7, ISO-8859-8, ISO-8859-9, windows-1250, windows-1251, windows-1252, windows-1253, windows-1254, windows-1255, windows-1256, windows-1257, windows-1258, UTF-8 (Unicode), Big5, ISO-2022-JP, EUC-KR, korean

7. Extremely reliable and distributed e-mail deliverability

JangoMail is the only e-mail service provider that has built a distributed, rather than centralized, network of e-mail senders across the world.  Our farm of e-mail servers is distributed across eight data-centers spanning the globe, with each data-center on a different IP subnet.  This architecture allows for complete fault-tolerance and redundancy across our SMTP e-mail senders.  Additionally, JangoMail personnel review SMTP log files on a daily basis to ensure optimal deliverability of our customers' e-mail messages, we develop and maintain relationships with ISPs, and participate in a wide variety of whitelisting programs (AOL, Yahoo!, Juno, Bonded Sender, and more) [learn more here].

8. Connect to external databases in real time

JangoMail is the only web-based e-mail service provider that can connect to desktop and Internet databases in real-time.  Connect directly to and read your e-mail lists from Access, Excel, SQL Server, Oracle, MySQL, Goldmine, and other popular databases, without having to export and import data and without having to converting to CSV files.  Using our database connection technology, you will never have to worry about synchronizing data between JangoMail and your external database.  JangoMail can read from a database on your computer or network, and it can also interact with a database that drives your web site. [Learn more here]

9. Initiate mass e-mails from your desktop e-mail client

Create and send e-mails in your favorite desktop e-mail client, such as Outlook, Outlook Express, Eudora, Thunderbird, or even web-based e-mail like Yahoo! Mail or GMail.  Simply compose the message, send the e-mail to your assigned @jangomail.com e-mail address, put special instructions in the Subject line, and once JangoMail receives the e-mail, it will begin propagating it to your designated e-mail Group.  So you can compose and send mass e-mails right from your desktop e-mail software, without logging into www.jangomail.com. [Learn more here]

10. Integrate your application with the API/Web Service

JangoMail provides a robust web service / API that allows you to integrate the functionality of JangoMail into your own web applications, CRM systems or external databases.  You can provide the full functionality of JangoMail transparently to users of your own software or web application. [Learn more here]

Sorry, but we couldn't stop at just ten reasons!

11. The most granular tracking, down to the recipient level

JangoMail's reporting module tells you who has unsubscribed, bounced, replied, forwarded, opened, and clicked through to your web site on a per e-mail campaign basis.  Additionally, extend our click-tracking feature into your web site with our Web Site Activity Tracking feature by adding one line of code to each page in your site.  Then you can track an e-mail recipient's movement through your web site after clicking a link in an e-mail message.  This allows you to truly capture "conversions" of prospective customers into buyers. [learn more here].

12. Constant service improvements and feature additions

Unlike most e-mail services that release an upgraded version of their software once a year, JangoMail is constantly enhancing its service, sometimes on a week-by-week basis.  Our development team is extremely responsive to customer requests, and in fact most new features are the result of customer requests. The JangoMail-In-Progress blog tracks all changes to the JangoMail system.