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JangoMail Terms of Use
(updated November 9, 2005)
JANGOMAILTM
SITE OWNER AGREEMENT AND SOFTWARE LICENSE TERMS
Through its JANGOMAILTM (the "Services") JangoMail
("JangoMail") provides web site
operators and other individuals a variety of tools and resources to collect visitor
e-mail addresses and to create, launch, and manage online e-mail campaigns.
This service may not be used for the sending of unsolicited e-mail (sometimes
called "spam"). See our Anti-Spam Policy. The following are the terms and conditions for use of
the Services. By checking the "I accept these terms and conditions" box on the
Sign Up page or after logging in for the first time, you accept these
terms and conditions.
1. Services and Support
1.1
The Services are provided subject to
this Agreement, as it may be amended by JangoMail, and any guidelines, rules or
operating policies that JangoMail may establish and post from time to time (the
"Agreement"). By posting updated versions of the Agreement at the JangoMail.com
web site, or otherwise providing notice to you, JangoMail may modify the terms of
the Agreement and may discontinue or revise any or all other aspects of the
Services at its sole discretion. All such changes shall become effective upon
posting of the revised Agreement on the Service.
1.2
The Services are available only to
persons who can form legally binding contracts under applicable law. Without
limiting the foregoing, the Services are not available to individuals under the
age of 18. If you do not qualify, please do not use the Services.
1.3
The Services
enable corporate web sites, small business web sites,
and community sites to sign up web site visitors, collect and retrieve visitor
sign-up data, and develop and execute e-mail communications with visitors and
other targeted prospects.
1.4
Both the number of e-mail messages sent and the number of KiloBytes of
data transferred are metered by JangoMail. Normal JangoMail accounts allow
you to send a fixed number of e-mail messages per month with the total KiloByte
data transfer of all messages not exceeding 20 KiloBytes multiplied by
the total number of allowed e-mail messages per month. Additional data
transfer may be purchased at U.S. $1.00 per 10 MegaBytes of data
transfer. Unused e-mail volume and unused data transfer do not carry over from month to month.
1.5
For standard accounts, the Services will be
subject to monthly subscription fees ("Paid Services"). Access to the Services
will be disabled until payment is received. Paid Services are billed quarterly,
3 months at a time, in advance, according to the Fee Schedule provided to you by
JangoMail, unless alternate billing arrangements have been agreed to by you and
an authorized JangoMail representative. The Fee Schedule, including volumes of
e-mail, data transfer limits, and prices, are subject to change at any time. All
fees paid to JangoMail for JangoMail are non-refundable, unless account is
terminated by JangoMail for a reason other than violation of the Anti-Spam
Policy. Payment for Services will be made by a valid credit card accepted by
JangoMail, unless other payment arrangements have been made between you and an
authorized JangoMail representative. You hereby authorize JangoMail to charge your
credit card for such amounts on a regular basis, but generally at the beginning
of the quarter every quarter anniversary date of your account. You may upgrade
your account for a particular monthly period from your base level subscription
to allow more e-mail sending or more data transfer for a particular
month. In such cases, you authorize JangoMail to charge your credit card on
the day you upgrade, the difference between the new level you are upgrading to
and the base level. If you do not upgrade but you still send more e-mails or use more data transfer than your prepaid level during a particular monthly period, you authorize JangoMail to bill for the actual service level used minus the prepaid amount. Fees are payable in US dollars. If JangoMail is for any
reason unable to effect automatic payment via your credit card, you will be
notified via e-mail and your JangoMail account will be disabled until payment is
received. Monthly pricing may vary based upon number of e-mails sent and size of
e-mails sent, and you are responsible for reviewing the Fee Schedule from time
to time and remaining aware of the Fees charged by JangoMail.
1.6 For pay-as-you-go accounts (also known as overage-allowed accounts),
available only by special request, the Services will be subject to minimum
monthly subscription fees ("Paid Services") of $50. Access to the Services will
be disabled until payment is received. Paid Services are billed quarterly, 3
months at a time, in advance, according to the Fee Schedule provided to you by
JangoMail, and at the end of each month, depending on how many e-mail messages
and how much data was transferred during the month. The fee at the end of
the month will be calculated using a modified version of the Fee Schedule
minus the pre-paid $50 for the month. The modified version of the Fee Schedule
will be the normal Fee Schedule, except that pricing tiers are broken down into
$100 increments. The Fee Schedule, including volumes of e-mail, data
transfer limits, and prices, are subject to change at any time. All fees paid to
JangoMail for JangoMail are non-refundable, unless account is terminated by
JangoMail for a reason other than violation of the Anti-Spam Policy. Payment for
Services will be made by a valid credit card accepted by JangoMail, unless other
payment arrangements have been made between you and an authorized JangoMail
representative. You hereby authorize JangoMail to charge your credit card for
such amounts at the beginning of the quarter every quarter anniversary date of
your account and at the end of every month, based on number of e-mail messages
sent and amount of data transferred. Fees are payable in US dollars. If JangoMail
is for any reason unable to effect automatic payment via your credit card, you
will be notified via e-mail and your JangoMail account will be disabled until
payment is received. Monthly pricing may vary based upon number of e-mails sent
and size of e-mails sent, and you are responsible for reviewing the Fee Schedule
from time to time and remaining aware of the Fees charged by JangoMail.
1.7 For all accounts, JangoMail may charge
an account re-activation fee should an account need to be re-activated by customer after account has become de-activated due to non-payment or an untimely authorization for payment.
1.8
You must complete the registration form
on the Sign Up page in order to use the Services. You will provide true,
accurate, current, and complete information about yourself as requested in the
registration form. As part of the registration process, you will identify an
e-mail address and password for your JangoMail account. You are responsible for
maintaining the security of your account, passwords, and files, and for all uses
of your account and of the Services in your name. JangoMail reserves the right to
refuse registration of, or cancel, accounts it deems inappropriate.
1.9
It is understood that JangoMail makes no guarantee that
HTML messages will be rendered properly on all recipients' e-mail programs, due to the wide variety
of HTML generation tools available. JangoMail makes every
attempt to make sure that all e-mail messages sent through our servers follow W3C and IETF e-mail standards,
but we cannot guarantee that messages will look consistent across all e-mail platforms due to the number of
different HTML composition tools available. For example, if you use Microsoft Word to generate
HTML e-mail messages, it is expected that recipients of your message
using a non-Microsoft e-mail application may have difficulty reading your message. For best results JangoMail recommends, but does
not guarantee, the use of HTML editors that generate HTML that adheres to W3C standards.
JangoMail also provides a built-in browser-based HTML editor
which you may use to compose your HTML message. This is provided as-is. JangoMail makes no guarantee that the HTML generated
by the browser-based HTML editor will result in messages that look the same on all e-mail platforms.
1.10
To receive support, you must either fill out the form at https://www.jangomail.com/Support/ or call the support telephone number
listed on the "Contact Us" page of the JangoMail web site. E-mails about new support issues sent directly to a JangoMail staff member may result in a delayed response.
Some support issues are outside the scope of JangoMail's standard support -- these issues
may be denied support alltogether or quoted for separately, at which time the customer will have the opportunity to decide whether to have
the JangoMail staff person proceed or not.
2. Restrictions and Responsibilities
2.1
This is an Agreement for Services, and
you are not granted a license to any software by this Agreement. You will not,
directly or indirectly: reverse engineer, decompile, disassemble, or otherwise
attempt to discover the source code, object code, or underlying structure,
ideas, or algorithms of, or found at or through the Services or any software,
documentation, or data related to the Services ("Software"); remove any
proprietary notices or labels from the Services or any Software, modify,
translate, or create derivative works based on the Services or any Software; or
copy, distribute, pledge, assign, or otherwise transfer or encumber rights to
the Services or any Software. The Services shall be used for your internal
business (which includes civic or charitable) purposes only and you shall not
use the Services or any Software for timesharing or service bureau purposes or
otherwise for the benefit of a third party. If you are using the Services in any
country in the European Community, the prohibition against modifying,
translating, reverse engineering, decompiling, disassembling or creating
derivative works based on the Services or the Software does not affect your
rights under any legislation implementing the E.C. Council Directive on the
Legal Protection of Computer Programs.
2.2
You acknowledge and agree that the
Services and the JangoMail company names and logos and all related product and
service names, design marks and slogans, are the property of JangoMail or its
affiliates or suppliers (collectively, the "Marks"). You are not authorized to
use any of the Marks in any advertising, publicity or any other commercial
manner without the prior written consent of JangoMail. Your use of the Services
confers no title or ownership in the Service, the Software or the Marks and is
not a sale of any rights in the Service, the Software or the Marks. All
ownership rights remain in JangoMail or its third party suppliers, as the case
may be.
2.3
You represent, covenant, and warrant
that you will use the Services only in compliance with the Agreement and all
applicable laws (including but not limited to policies and laws related to
spamming, privacy, obscenity, or defamation). You agree you will not access or
otherwise use third party mailing lists in connection with preparing or
distributing unsolicited e-mail to any third party. You hereby agree to indemnify
and hold harmless JangoMail against any damages, losses, liabilities,
settlements, and expenses (including without limitation costs and reasonable
attorneys' fees) in connection with any claim or action that arises from an
alleged violation of the foregoing or otherwise arising from or relating to your
use of the Services. Although JangoMail has no obligation to monitor the content
provided by you or your use of the Services, JangoMail may do so and may remove
any such content or prohibit any use of the Services it believes may be (or is
alleged to be) in violation of the foregoing.
2.4
The Services may only be used for lawful
purposes. Transmission or solicitation of any material that violates United
States federal, state or other laws that may apply in this jurisdiction or your
local area is prohibited. This may include material that is obscene,
threatening, harassing, libelous, or in any way a violation of intellectual
property laws or a third party's intellectual property rights.
2.5
In using the varied features of the
Services, you may provide information (such as name, contact information, or
other registration information) to JangoMail. JangoMail may use this information
and any technical information about your use of the Services to tailor its
presentations to you, facilitate your movement through the Service, or
communicate separately with you. If you licensed the Services as a result of
solicitation by a Marketing Partner of JangoMail, JangoMail may share your
information with the Marketing Partner. JangoMail will not provide information to
companies you have not authorized, and JangoMail will not permit the companies
that get such information to sell and redistribute it without your prior
consent.
2.6
JangoMail will not use your customer list
or any other customer information for any other purposes than those intended
with the service. Your customer information will not be shared with any other
parties. In addition, JangoMail will not use your customer information for the
purpose of sending unsolicited commercial e-mail.
2.7
You will adopt and maintain the
Privacy Statement, which may be modified by
JangoMail from time to time.
3. Termination
3.1
You may terminate this Agreement at any
time by contacting JangoMail via
https://www.jangomail.com/Support or by sending written
notice to JangoMail at 6302 Far Hills Avenue, Dayton, OH 45459, USA.
Correspondence must include your first name, last name, and JangoMail username.
No refunds will be issued if you terminate this agreement.
3.2
JangoMail may terminate this Agreement or
the Services at any time with or without cause, and with or without notice. Upon
termination by JangoMail for reason other than violation of the Anti-Spam policy,
JangoMail will provide you a proportionate refund of the advance quarterly
payment which JangoMail has received for the then-current month, based on the
number of days remaining in the quarter following the date of termination.
Except for such refund, JangoMail shall have no liability to you or any third
party because of such termination. If JangoMail terminates this agreement because
you violated the Anti-Spam policy, no refund will be issued.
3.3
JangoMail may delete any of your archived
data within 30 days after the date of termination. All sections of this
Agreement which by their nature should survive termination will survive
termination, including, without limitation, ownership, warranty disclaimers and
limitations of liability.
3.4
If you do not log into your account for
more than 90 days, the account will become inactive. When an account is
classified (at JangoMail's sole discretion) as inactive, JangoMail will notify you
by e-mail. INACTIVE ACCOUNTS HAVE 30 DAYS TO BECOME ACTIVE OR THE ACCOUNT AND ITS
DATA, INCLUDING SUBSCRIBER SIGNUPS, MAY BE PERMANENTLY REMOVED FROM THE JANGOMAIL
DATABASE.
4. Warranty Disclaimer; Remedies
USE OF THE SERVICES AND ANY RELIANCE BY YOU
UPON THE SERVICES, INCLUDING ANY ACTION TAKEN BY YOU BECAUSE OF SUCH USE OR
RELIANCE, IS AT YOUR SOLE RISK. JangoMail DOES NOT WARRANT THAT THE SERVICES WILL
BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS
THAT MAY BE OBTAINED FROM USE OF THE SERVICES. THE SERVICES ARE PROVIDED "AS IS"
AND JangoMail DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NONINFRINGEMENT.
Your sole and exclusive remedy for any
failure or nonperformance of the Services shall be for JangoMail to use
commercially reasonable efforts to adjust or repair the Services.
5. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW,
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE,
SHALL JangoMail OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS,
INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, EMPLOYEES, DISTRIBUTORS OR
AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES OF THIS SECTION AS "JangoMail ") BE
LIABLE TO YOU OR ANY OTHER PERSON FOR ANY MONEY DAMAGES, WHETHER DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, COVER, RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF
JangoMail SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY
CLAIM BY ANY OTHER PARTY. IN THE EVENT THAT NOTWITHSTANDING THE FOREGOING,
JangoMail IS FOUND LIABLE TO YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, AND
REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), THE LIABILITY OF JangoMail TO YOU
WILL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
6. Export of Services or Technical Data
You may not remove or export from the United
States or allow the export or re-export of the Services, or any direct product
thereof, including technical data, in violation of any restrictions, laws, or
regulations of the United States or any other applicable country.
7. Miscellaneous
7.1
If any provision of the Agreement is
found to be unenforceable or invalid, that provision will be limited or
eliminated to the minimum extent necessary so that this Agreement will otherwise
remain in full force and effect and enforceable.
7.2
JangoMail and you agree that the
Agreement is the complete and exclusive statement of the mutual understanding of
the parties and supersedes and cancels all previous written and oral agreements,
communications, and other understandings relating to the subject matter of the
Agreement, and that all waivers and modifications must be in a writing signed by
both parties, except as otherwise provided herein. No delay or omission by
either party in exercising any right or remedy under this Agreement or existing
at law or equity shall be considered a waiver of such right or remedy.
7.3
No agency, partnership, joint venture,
or employment is created as a result of the Agreement, and you do not have any
authority of any kind to bind JangoMail in any respect whatsoever.
7.4
In any action or proceeding to enforce
rights under the Agreement, the prevailing party will be entitled to recover its
costs and attorneys' fees.
7.5 The Agreement shall be governed by the laws of the
State of Ohio, USA without regard to its choice or law or conflict of laws
provisions. All legal actions in connection with the Agreement shall be brought
in the state or federal courts located in Dayton,
Ohio.
8. System Requirements
It is understood that in order to use JangoMail, a Windows PC with Internet Explorer 4.0
or higher must be used. Additionally, a stable connection to the Internet is required. JangoMail may work
in a limited manner on Macintosh, Unix, and other platforms, but there is no guarantee of functionality
on non-Windows platforms. Additionally, JangoMail may work in a limited manner on a non-Internet Explorer
web browser (such as Netscape Navigator), but there is no guarantee of full functionality on web browsers
other than Microsoft's Internet Explorer.
9. Data purges from your account
JangoMail reporting data is regularly purged
from your account, in order to prevent our core database from growing beyond its
capacity. Data is not recoverable once it has been purged. Detailed
information about JangoMail's data deletion schedule can be found by logging
into your account, clicking the "Reporting" tab, and then clicking the
link in the right-hand section.
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