This privacy statement applies to www.jangomail.com owned and operated by JangoMail. JangoMail has created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personally identifiable information provided by those visiting and interacting with the JangoMail public web site: www.jangomail.com and the JangoMail application (for clients). We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
JangoMail has been awarded TRUSTe's Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability, and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.jangomail.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy statement or practices, please contact us. If you are not satisfied with our response you can contact TRUSTe here.
If you have any questions or concerns regarding this statement, you should first contact the Director of Operations at 1-888-465-2646, 8087 Washington Village Drive, Suite 201, Dayton, OH 45458. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at https://feedback-form.truste.com/watchdog/request .
TRUSTe will then serve as a liaison with us to resolve your concerns.
JangoMail complies with the U.S.- EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. JangoMail has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view JangoMail’s certification, please visit http://www.export.gov/safeharbor/
Your Email Lists and Databases
While using this service, you provide third party email addresses which are owned by you. This data may be imported using an import contacts or database upload feature. JangoMail and its parent company will never sell, rent, share, or otherwise make available your email lists and/or databases to anyone except internal support personnel who may be assisting you in troubleshooting your account, unless it is required to do so in connection with legal process or in accordance with any law, regulation or order of a court or regulatory agency of competent jurisdiction. JangoMail is not in the business of selling data. JangoMail is in the business of providing a web-based mass email service.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. JangoMail does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
The Information We Collect
Our registration forms require users to give us contact information that may include name, email address, address, and facts about your company size, and similar information. We collect this information so we can fulfill your order, create and administer your account and respond to your customer service requests. We do not request sensitive information from our visitors, such as credit card or social security numbers, unless they are signing up for and paying for our services. We never sell, share or trade any of our customer information with other companies.
If you want access to your information to make changes or corrections, please login to your account and update it under “Account Info.” If you would like your information deleted, please contact us as described below and we will respond within 30 days. We may be required to retain some data to meet legal retention requirements. If this is the case, we will let you know in our response to your inquiry.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. JangoMail stores this information for the sole purpose of sending this one time email and tracking the success of referrals made through this program. Your friend may contact us to request that we remove this information from our database.
We utilize an import contacts feature to help you keep in touch with your contacts and/or other subscribed members to your campaigns. We make it easy for you to connect with your data in a variety of formats so that you can use it to send campaigns to these contacts from our site. At your request, we will work directly with your data (address book, spreadsheet, other data source) to assist you with this import connection. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
JangoMail sends newsletters and other communications to those who subscribe on our site for the newsletter, free trial, or paid membership. We will use your name and email address to send these communications to you. Out of respect for your privacy, we provide you a way to unsubscribe in these email messages by visiting https://www.jangomail.com/opt_out.asp, entering your email address and clicking on Unsubscribe or clicking on the unsubscribe link in the email . Newsletters and other JangoMail communications may include tracking technologies that allow us to see when messages have been opened, links clicked, and pages in our own web site visited as a response to the emailing.
We use an outside credit card processing company to bill you for goods and services. This company does not retain, share, store, or use personally identifiable information for any other purpose.
JangoMail has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside JangoMail. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://www.thawte.com/resources/ssl-information-center/get-started-with-ssl/index.html.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
Widgets support functions that require that you disclose certain personally identifiable information, given the user’s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings, and correcting or updating personally identifiable information and are only used for the purpose in which they were collected. Forms which require sensitive information such as financial information (credit card) to process purchases for products or services are SSL encrypted to protect your sensitive information.
Our Web site includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. To learn more about cookies, follow this link: http://www.microsoft.com/protect/terms/cookie.aspx.
We set persistent cookies to store your account preferences, so you don’t have to enter them each time you come to the site. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
Behavioral Targeting/ Re-Targeting
We use Google AdWords to publish ads on other sites. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.
Acquisition or Changes in Ownership of JangoMail
In the event that JangoMail (or a substantial portion of its assets) is acquired, customer information would be considered part of those assets, and may be part of those assets that are transferred. If JangoMail is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your information, as well as any choices you may have regarding your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by JangoMail. Please be aware that we, JangoMail, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this web site.
If you use a blog, public forum, or post a testimonial through tools that we may place on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you would choose to submit in these forums. All users have given permission to have their testimonials posted. To request removal of your personal information from our blog or community forum, contact us as described below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
Contacting JangoMail about Privacy and JangoMail.com
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this Web site, please contact:
8087 Washington Village Drive, Suite 201
Dayton, OH 45458
Or see the Contact Us page
Last Updated November 12, 2013