JangoMail Support Contact System

To submit a request for help, fill out the form below.

While we prefer this form for initial contact regarding an issue, you may also call 1-855-709-4099 (or 937-701-7140 from outside the USA) for support. We take great pride in our support service and response times and are generally able to respond to most support requests within an hour.

There are spaces below to submit files related to your support request. If you need to submit additional material relevant to your support request and are unable to do so with this form, then FIRST fill out this form and THEN send any additional material to support-material@us.jangomail.com.

Note: This form is for existing customers only. If you are an potential customer looking for support, then fill out this form instead.

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JangoMail Jackalope

JangoMail can be contacted via postal mail, phone, fax, or email. Support is provided to all existing and potential JangoMail clients via phone and email. 24 emergency hour support is also available to paying clients at our emergency support site, www.jangomail911.com.

  • Office Hours:

    Monday - Friday,
    7:00 AM to 7:00 PM ET
    (New York Time)

  • U.S. Sales Inquiries:

    1-888-GO-JANGO or

    International Sales


    U.S. Support Inquiries:

    1-855-709-4099 (Toll Free)

    International Support


Important: Should you receive our voice mail system when calling for support, leave your username or account email address and a specific message detailing your issue rather than a general message such as "Please contact me" or "I need help with my account" to ensure the fastest and most accurate response.